I was in shock yesterday when I received a blog comment and Twitter message from @BHNInsider. They seemed rather eager to solve the problem with my cable box.
After a couple of DM's back and forth, he told me he would forward my account information to "Customer Care Management" and told me to expect a call to resolve the problem quickly.
I will wait to hear from someone and post my updates here. I hope someone contacts me soon.
On another note, I am looking for someone to take show notes on a new netcast of mine, The Tech Geek. They will be posted on our newly coming website. Requisites are being able to research the Internet for appropriate links in show notes and have an attentiveness to detail. I'll crosspost this on Twitter so it can be retweeted. If you're interested, please leave a comment here or tweet me @techyuppie.
Look forward to hearing from those interested.